Terms of Service

1. Purpose, Age Restriction & Eligibility

Shadi Krao is a private, family-oriented matrimonial platform. It is strictly not a dating website.

• Age Requirement: You must be at least 18 years of age (or legal marriage age in your jurisdiction) to register or use this service.
• Matrimonial Intent: You must register solely for the purpose of seeking a legitimate marriage partner under Shariah guidelines. Any casual dating, solicitation, or harassment will result in immediate permanent account ban.

2. Identity & Document Verification

To maintain the highest caliber of trust, Shadi Krao enforces a Dual-Stage Verification protocol:

• Stage 1 (Intent & Registration Audit): Administrative review of intent and registration info.
• Stage 2 (Government ID & Degree Shield): Authenticating official identification (NADRA CNIC/NICOP or Passport) and higher education degrees.

3. Financial Transparency, Refunds & Zero Dark Patterns

Shadi Krao guarantees transparent, upfront pricing with no hidden charges, hidden auto-renewals, or dark pattern subscription traps.

For detailed refund eligibility, money-back guarantees, and request workflows, please consult our dedicated Refund Policy.

4. Cookies & Privacy Controls

Your privacy and data management rights are detailed in our Privacy Policy and Cookie Policy.